Refund policy
Return & Refund Policy
At Sobi Sparkle Scout, customer satisfaction is our priority.
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible for a return:
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Item must be unused and in original packaging
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Proof of purchase is required
Non-returnable items:
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Final sale items
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Used or damaged products not due to our error
Refunds:
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
To start a return, contact us at:
📧 sobisparklescout@gmail.com