Refund policy

Return & Refund Policy

At Sobi Sparkle Scout, customer satisfaction is our priority.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Item must be unused and in original packaging

  • Proof of purchase is required

Non-returnable items:

  • Final sale items

  • Used or damaged products not due to our error

Refunds:
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed to your original payment method within 5-10 business days.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To start a return, contact us at:
📧 sobisparklescout@gmail.com